Adios Comfort Zone
Adios Comfort Zone, also referred to as ACZ, is operated by LuLu Lourdes. In this policy, "we", "us", and "our" refer to Adios Comfort Zone.
You can contact ACZ through our official Instagram pages or the contact method provided during booking or enquiry.
Only what we need.
We collect personal information when you choose to provide it. This may include:
- Your name and email address when you join a mailing list or enquire about an experience.
- Your name, email, payment details, and booking information when you reserve a place.
- Dietary, accessibility, health, emergency contact, or travel information you choose to share so we can support your experience.
- Messages you send to us through email, forms, social media, or booking platforms.
We may also collect basic, non-identifying website information such as page visits or general analytics.
To run the experience properly.
We use your information to manage bookings, send updates, prepare logistics, respond to enquiries, support safety and wellbeing, and share future ACZ updates if you have opted in.
We do not sell or rent your personal information.
Trusted third parties.
We may use trusted third-party services for payments, booking management, email, forms, website hosting, analytics, and communication.
These services process information according to their own privacy policies and only as needed to provide their service.
Handled thoughtfully.
If you share health, dietary, accessibility, emergency, or personal context with us, we use it only to support your participation, safety, and comfort.
Please only share information that is accurate and relevant to your experience.
You can opt out.
If you sign up for ACZ updates, we may send you emails about future experiences, destinations, events, and related news.
You can unsubscribe or ask to be removed at any time.
You are allowed to ask.
Depending on where you live, you may have the right to access, correct, delete, restrict, or object to the use of your personal information.
You may also withdraw consent where we rely on consent to process your information.
We do not keep things forever.
We keep information only for as long as reasonably needed for bookings, legal obligations, accounting, safety, communication, or legitimate business records.
Mailing list information is kept until you unsubscribe or ask to be removed.
Reasonable care, always.
We take reasonable steps to protect your personal information. However, no online system, email, or storage method is completely secure, so we cannot promise absolute security.
This policy may change.
We may update this Privacy Policy from time to time. The latest version will live on this page.
Last updated: June 2026.